跟賣很惡心,如果走正常渠道投訴他,比較耗時,還不一定成功,最重要的是會分走訂單
今天這個案例是群里的一個小伙伴問我:店鋪被跟賣了,發(fā)郵件和投訴都沒用。
既然這樣,先看看對方的店鋪是什么情況
公司名是廣州,地址是杭州,店鋪listing都是跟賣,一看就知道是職業(yè)跟賣。
職業(yè)跟賣有專門的跟賣SOP,就是跟賣小品牌,小賣家,因?yàn)閬嗰R遜也不會太管的,就是這個漏洞。
突然發(fā)現(xiàn)一個listing,居然是哈佛大學(xué)的Tshirt,這個可是大IP,亞馬遜可是為了這種大IP,不想惹麻煩,可是會直接封店的,即使申訴也沒啥用。
既然我們?nèi)宋⒀暂p,那就讓哈佛大學(xué)來聯(lián)系你
哈佛大學(xué)聯(lián)系方式都在這里
解決方案
那就開始寫投訴郵件,通過多個郵箱發(fā)過去就可以。同時在他們的社媒賬戶上能私信的就是私信詢問,多注冊幾個賬戶,一定會得到關(guān)注和回復(fù)。如果不能私信,那就直接在最新的帖子下留言。
投訴怎么寫呢? 那就用ChatGPT了幫忙寫了,多注冊幾個郵箱,分時間段發(fā)
第一個類型:詢問哈佛大學(xué),該店鋪是不是真實(shí),因?yàn)榘l(fā)現(xiàn)是中國賣家。
ChatGPT提示詞:請你扮演一個買家根據(jù)以下情況,給哈佛大學(xué)寫郵件:我在亞馬遜上看到一個賣家在賣哈佛大學(xué)的T-SHIRT,我不確定是不是真的,因?yàn)閮r格很便宜,才11.99,如果是真的話,我會在亞馬遜下單
Subject: Verification of Authenticity for Harvard University T-shirt on Amazon
Dear Harvard University,
I trust this email finds you well. I am reaching out to you due to a matter concerning a piece of merchandise I came across on Amazon. Specifically, it is a T-shirt bearing the Harvard University logo and name.
The price of this item is remarkably low, only $11.99, which has raised some doubts in my mind about its authenticity. While I'm eager to own a piece of Harvard University merchandise, I also want to ensure that it is authentic and officially licensed.
Could you kindly assist me in confirming the legitimacy of this product? I would greatly appreciate your help in this matter. If the item is indeed genuine, I will proceed to place an order on Amazon.
Thank you in advance for your assistance. I eagerly await your response.
Best regards,
第二個類型:向哈佛大學(xué)投訴買到了產(chǎn)品,質(zhì)量差,尺碼小,洗后縮水。
ChatGPT提示詞:請你扮演一個買家根據(jù)以下情況,給哈佛大學(xué)寫郵件:我在亞馬遜上買了印有佛大學(xué)的T-SHIRT,我購買后才發(fā)現(xiàn)質(zhì)量很差,衣服很薄,我在亞馬遜上和賣家聯(lián)系,這個賣家讓我自己聯(lián)系哈佛大學(xué),所以這個就是我聯(lián)系你們的原因
Subject: Poor Quality of Harvard University T-Shirt Purchased on Amazon
Dear Harvard University,
I hope this message finds you well. I am writing to bring to your attention an issue concerning a piece of merchandise I recently purchased on Amazon, specifically a T-shirt bearing the Harvard University logo and name.
After receiving the item, I was disappointed to find that the quality of the T-shirt was subpar. The material is noticeably thin and does not meet the standard I would associate with a prestigious institution such as Harvard University.
I reached out to the seller on Amazon to express my concerns, but their response was for me to contact Harvard University directly. I believe it's important for you to be aware of this situation, as it potentially involves the unauthorized use of Harvard University's name and logo, as well as a poor representation of the university's brand.
I am not seeking a refund or replacement from the university, but rather, I am hoping this information can be used to investigate and address such issues to protect the reputation of Harvard University.
Thank you in advance for your attention to this matter. I look forward to hearing from you.
Best regards,
[Your Name]
就以上2個類型,增加發(fā)送頻率,和社媒點(diǎn)贊頻率。
所以這就是社媒養(yǎng)號重要性
不可假借他人之手。爹有娘有,不如自己有。
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